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The interviewer
Our client is the Calder Benefits Agency, which processes about 30,000 applications a month for a housing support benefit. Applicants now wait more than six weeks for a decision against a four-week target, and the backlog has more than doubled in a year. The director wants to hire 40 more caseworkers. How would you help the agency cut the backlog and its cost per application?
What you are scored on
Problem understanding1 step
Structure & MECE1 step
Quantitative accuracy3 steps
Exhibit interpretation1 step
Business judgement1 step
Synthesis & recommendation1 step
How it runs
1One question at a timeClarify, structure, run the numbers from the exhibits, then recommend, as the interviewer would take you through it.
2Feedback on every answerEach step is marked straight away, with coaching and the interviewer's next words, so you never lose the thread.
3A scored debriefYour result across seven skills, the drill that fixes the weakest one, and the full answer key.
PartnerRound