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BrightPath Tutoring has stalled

An online tutoring platform grew fast for three years and then flatlined. Find the growth that is already in the building.

30 minutesCandidate-ledEducation
The prompt
This is what the interviewer will open with.
BrightPath is an online tutoring marketplace connecting school students with subject tutors. After three years of 60%+ annual growth, revenue has been flat for five quarters. The founders want to get back to growth. Where do you want to start?
How to get the most from this case

Set a timer and treat it as real. Do not pause to look things up.

Take thirty seconds before your structure, and say you are doing it. Silence reads as paralysis; announced silence reads as rigour.

Ask for specific data rather than “what do you have?”: the interviewer will push back on the vague version, exactly as a real one would.

Finish with a proper synthesis: recommendation first, then two or three supports, then risks and the next step.